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Customer Feedback

Customer Feedback

What customers say about our designs and service

I purchased a United Airlines

I purchased a United Airlines file that stitches out great. I needed to have it resized and they sent me the file immediately. I purchase files from this company all of the time. Would definitely recommend.

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Mila
January 6, 2021

I purchased a Cronulla Sharks

I purchased a Cronulla Sharks design but it was a bit too big, so I contacted Emb Lanka to resize. Within 24 hours I received the resized file. Thanks so much for the great customer service.

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Lillian Cullen
December 23, 2020

I purchased a Bluey design

I purchased a Bluey design but it was a bit too small, so I contacted Emb Lanka to resize. Within 24 hours I received the resized file. Thanks so much for the great customer service.

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Yola Jacyno
November 30, 2020

amazing sewing website

Not only does this site offer great designs at a good price but they resize at no added cost. Very impressed with the quick service.Will defiantly buy again.

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Liz Paton
October 30, 2020

Fantastic Customer Service!

The design I ordered was too large for my machine. I sent an email requesting a resize, and in one day I had the resized design! I was floored because customer service is something that is hard to come by these days! I will be ordering more from this company, you can count on it.

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Jennye Keefer
October 23, 2020

Highly recommended!

Astounding service; lightning-fast responses, excellent design work, extremely reasonable prices. Highly recommended!

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Rob
October 22, 2020

Woody Honda Racing

I’ve had this logo for some time, but needed to have it enlarged to embroider seat covers for a custom car. The final file sewed out fantastic! Many thanks for the quick turnaround and overall quality of your work!

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Michael B. Luna
October 21, 2020

Astounding service; lightning fast responses,

Astounding service; lightning fast responses, excellent design work, extremely reasonable prices. Highly recommended!

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Rob
October 19, 2020

Fantastic!

Fantastic Digitizing, Fantastic Designs, and Fantastic Customer Service!
Have requested several designs now, and each and everyone has stitched out beautifully.
Customer service is first class, have asked for a couple of tweaks here and there, and each request has been completed within hours… cannot be faulted!
I would not hesitate in recommending Emblanka for all digitizing needs.

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Jennifer
October 18, 2020

Had difficulty with the download

Had difficulty with the download of one of my patterns. Had a response within hours! The patterns looked professional when they were stitched out.

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April
October 16, 2020

They Always do a great

They Always do a great job with converting custom orders for us!! Recommend for any design you are looking for!!

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Shelby
October 15, 2020

Have reviewed before, but had

Have reviewed before, but had to add another, EMBLANKA service is spot on. I have purchased stock designs and had several custom designs digitized, and everyone straight on the machine and sew out a spot on every time. Would highly recommend

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Tony
October 14, 2020

Quality

I purchased a football logo design. It stitched out beautifully.the digitising was superb.

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Dalma Dixon
October 10, 2020

Great Site!

I had one design digitized and I bought another–both sew out perfectly….amazing work–very impressed. And, when you need help they are right there for you. Many thanks to these folks their wonderful work!

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Linda Nyholm
October 6, 2020

Fantastic Service

Searching the internet for help making a digitized file for a scout logo, not only did they have one but when I needed changes I entered into a chat and Sasika was fast and rendered me samples on the spot. Never have I had such fast, fantastic service.

Will be back for more……

Thanks,

Boy Scouts Of America Logo 2 Copy 150x150, Emblanka
Emily Tobin
September 26, 2020

Awesome

Just downloaded a NRL embroidery design. Stitched perfectly, looks stunning. Thanks very much.

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Marie
September 6, 2020

Minni

A great service, took less than 24 hours and I was able to stitch out my design.

1DD3D010 2469 41C8 98AC 8C639BE34205 150x150, Emblanka
Janet moon
September 6, 2020

Thank you!!!

I just make quilts for people and a lady husband passed away and he worked for a company and she wanted the logo on the finished project. So glad I found it here. Thank you so much

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Therese Ann Hinson
self
August 14, 2020

Highly recommend

The people at emblanka are very patient and helpful. The designs stitch out perfectly. Thank you emblanka 10/10 💐

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Noelene Vitale
August 12, 2020

Good Job

I recommend this company one hundred percent in the digitalization and purchase of designs. They are very responsible and please the customer until they are completely satisfied. They are also very quick to answer messages and answer any questions.

Thanks, Emblanka.com.

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Olga Iris Gonzalez
July 17, 2020

Design stitched out perfectly and

Design stitched out perfectly and customer service was outstanding!! Will definitely be ordering from Emb Lanka again! Thanks!!!!

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Lynn
April 27, 2020

I had a size issue

I had a size issue on my end and within hours I heard back from them. I tried the new file size and it worked perfectly. I appreciate the helpful response especially these days when many companies take so long to reply, if at all. I applaud your customer service and I look forward to shopping with you again.

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Brent
April 27, 2020

I have not received my

I have not received my order yet, but so far, working with this company has been a good experience.

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B. Martin
April 27, 2020

I ordered a design and

I ordered a design and it would not download .I emailed the company,they resent my design. Thank you for great customer service.

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Teresa Dehaven
April 27, 2020

A customer service oriented company

A customer service oriented company that produces high quality products. I will certainly continue doing business with them in the future……A+++

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Ken Peacock
April 27, 2020

I tried to download a

I tried to download a design that I purchased but had trouble on my end. I reported my problem and the company resent the design. I downloaded it with no problem. I stitched the embroidery design out and it was beautiful.

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Marion Handhaw
April 27, 2020

Customer service is BEYOND GREAT!!

Customer service is BEYOND GREAT!! They responded to me within one hour on a holiday weekend!

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Carol Szweda
April 27, 2020

I ordered designs and they

I ordered designs and they were smaller than I expected. I contacted sales and inquired if they could be made larger. I received an e mail back in less than an hour with the larger designs. I am very pleased with the design and the excellent service.

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Ann Duemler
April 27, 2020

Excellent customer service. Logo was

Excellent customer service. Logo was too big, asked for it to be reduced, file came back as required within 5 minutes, that is service for you.

Very well pleased with Emb Lanka

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Robert
April 27, 2020

Great Service

I was a little confused as to what I was buying and realized I bought the design and not patches. When I contacted them, they helped me immediately. Although items take a long time to get, they are a great company to deal with.

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David Pollock
April 27, 2020

Hello,

I would like to order another design of your site’s Renault Trutsks, but I want to tell me is it possible to send it to me in the amount 5 cm in height in proportion to the width?

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Lambro
April 27, 2020

Bunbury Horse and Pony Club

I am over the moon with the job that was done with the badge design that your company did for me. You can`t pick the difference from the original design that I scanned and sent over as a jpg for you to work with. One very happy person here. Thank you so much.

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Sheryl
September 2, 2019

Great Customer Service

I was having some issues getting the design I needed. Someone from the company sent a personal email when they noticed. They resolved the issues I had very easily! This company cares about their customers!
Ashley

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Ashley
February 4, 2019

Bunbury Pony and Horse Club

Thank you so much for this beautifully digitized design. I can`t fault the design at all. I will definitely be using this company again and again. Thank you so much.

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Sheryl
January 29, 2019

Great Service

I have ordered a few Embroidery patterns. The quality is excellent and the customer service is fantastic. So friendly and helpful. If there are any issues the reply is quick and the problem is resolved. I keep coming back and would highly recommend this company.

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Stacey
January 27, 2019

Great Service

I purchased the design and when stitched out I saw there was a fault in it. I contacted the site and even with the time difference from my country to them I received a reply with in hours. Asked to send photo and detailed description of problem and corrected file sent with in hours. All in all problem wouldn’t have been 12 hours from start to finish.
I am very happy with the excellent customer service and would buy from here again.

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Barbara Ashton
January 25, 2019

Wests Tigers

My item description did not list any specifications as far as size. Most designs you purchase come with multiple sizings. Since this is not the case it should be listed in a description prior to purchase. It ended up not being the size I needed. However, I did contact them about a size change and received the size I needed at no extra charge within 48 hours.

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Jessica
January 19, 2019

Great

Very happy with the service – had a problem and it was sorted immediately. Thanks

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Terri
January 8, 2019

Gas Safe Logo – Superb Service

Thanks very much for your fast and helpful service. I ordered a gas safe logo a year back and needed an edit to it, I sent an email in and within 10 minutes the edit was emailed back with the relevant new files. amazing service!!!

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Joshua Reid
November 22, 2018

Los Angeles King Crown

Stitched this out last night and I don’t think I’ve ever had a better-digitized design. I needed it made larger so wasn’t sure if the quality would be the same but omg it’s beautiful. The service you get from this company is truly second to none!!! Thank you so much!

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Darla
November 5, 2018

All so far! Fantastic

Fantastic designs, they stitch out perfectly, and can’t fault the customer service… it’s first class!

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Jennifer
June 28, 2018

WOW!

So awesome! Your work is great!

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Pam
April 23, 2018

Excellent stitch out

Just stitched out the design I wanted digitized and WOW!!! perfect

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Alexander Hamilton
April 21, 2018

digitized my design very quickly

I couldn’t believe how quickly my designs were digitized – the service is extremely good. I have yet to stitch the design out but I am very impressed with the service.

, Customer Feedback, Emblanka
Anna Ladyman
April 20, 2018